We designed a simple, lightweight implementation process to help you start earning ROI in just days.
Frequently asked questions
If you are interested in implementing Familyfirst at your hospital, start here by learning the basics of our implementation process.
Zero-to-Operational Implementation Stack
One-Click Cloud Provisioning
When the lights turn green for an implementation, it takes our internal engineering team just seconds to configure your organization's Familyfirst software environment.
We work with your organization to design a unique implementation plan. If applicable, we will send a deployed Implementation Manager to work from the hospital floors in assisting of Familyfirst training and habit-building.
Remote Project Manager
A remote Familyfirst HQ team-member will be dedicated to ensuring the champions of your your organization have all the meaningful data and information about the implementation. Our Project Manager is an incredible resource for hospital leadership during an implementation.
Remote Technical Support Team
Our apps ensure a 99.9% crash-free and up-time rate, but when staff encounter any type of issue or question, our Technical Support team is two clicks away.
Account Management Tools
Champions at your organization will use our Account Management tools to create, update, and delete accounts as staff are hired, resign, etc.
Our Project Manager will create a unique Deployment Dashboard, custom for your hospital's implementation. This becomes the go-to resource for realtime analytics and implementation management.
Training Resource Library
We offer a wide array of digital and physical materials that can be used during implementations. Regardless of how your staff learn best, we will do our best to get them caught up to speed quickly. Whether that be by watching a pre-recorded screencast tutorial, reading a Quickstart tutorial, or following along a printed tip sheet lying next to their hospital computer.
We work each organization to create a unique implementation plan that works best for them. Because although our software is easy to use, a flexible, robust implementation will enable your organization to tap into all of its potential.
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